Warranty

Origin-Reborn-Indy-Dolphin products are warranted to be free of defects in material and workmanship during the following prescribed warranty period. All warranty claims are handled in the U.S., Canada, or Australia by Origin or Origin appointed dealers.

We offer 5 years warranty for our house-made metal products including wakeboard towers, boat t tops and metal accessories. We offer one-year warranty for products related with fabric, electronics including speakers, canopies, ballast bags, and pumps. The repair, replacement of parts, or the performance of service under this warranty does not extend the life of this warranty beyond its original expiration date. Unexpired warranty coverages can be transferred to a subsequent purchaser upon proper registration of the product.

This Warranty applies only to defects in material and workmanship; it does not apply to normal wear and tear, or to damage caused by below reasons: (1). Neglect, lack of maintenance, force majeure including but not limited to accident, adverse weather, earthquake & etc,  commercial, abnormal or improper use or bad assembly; (2). Use of an accessory or part neither manufactured nor sold by us; (3). Participating in or preparing for races or other competitive activity; (4). Alteration or removal of parts; (5). Improper Protection against UV-light, high temperature and heat sources; (6). Has been repaired, modified or tampered with by someone other than manufacturer without approval; (7). Damage or deterioration of the fabric due to exposure to fuel, harsh solvents or any other chemicals; (8). Has not been assembled, used, and maintained in accordance with the instructions or owner's manual accompanying the product; (9). Product has been damaged as a result of shipping, warehousing or storage.

ORIGIN limited warranty does not cover incidental or consequential costs and expenses such as haul-out, launching, towing transport and storage charge, telephone or rental charges of any type, inconvenience, waste of time or income losses, or other consequential damages. The consumer must provide COMPLETED access to the product for warranty service by delivering the product for inspection to ORIGIN or a dealer authorized to service the product. due to inconveniences of sorts (too large, unable to pay for shipping, etc.), if the warranty claim can be shown without sending the product back, ORIGIN may require photos and detail description in email. Our obligation under this warranty shall be limited to repairing a defective part, or at our discretion, refunding the purchase price or replacing such part or parts as shall be necessary to remedy any defect in material or workmanship as covered by this warranty.

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Customer Service

Reborn Wakeboard Tower

  • 1001 N Todd Ave., Azusa, CA 91702
  • 626 228 2780 or text to 909 616 8088
  • sales@boardoutlets.com